Privacy Policy Ask Lulu

Effective Date: 15 September 2025

At Lulu Technologies, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use Ask Lulu.

1. Information We Collect

• Your mobile number (for delivering responses).
• Your search query (text of your SMS).
• Technical details such as time of request, network operator, and IP address (if available from carrier).

2. How We Use Your Information

• To process and respond to your SMS queries.
• To improve the quality of AI responses and enhance our service.
• For fraud prevention, security, and compliance with legal obligations.

3. Data Sharing

We do not sell or rent your personal data. We may share information with service providers (e.g., SMS gateway operators) strictly to deliver the service. We may disclose information if required by law.

4. Data Retention

SMS queries and logs may be stored for audit and troubleshooting purposes. Personal data is retained only as long as necessary to provide the service and comply with legal requirements.

5. Security

We implement reasonable security measures to protect your data. However, no SMS-based system is 100% secure, and you acknowledge that you use the service at your own risk.

6. Your Rights

• You may request access to the data we hold about you.
• You may request correction or deletion of your personal data where legally applicable.

7. Changes to this Policy

We may update this Privacy Policy periodically. Continued use of the service means you accept the updated policy.

Contact Us